gc111 Terms and Conditions

01

Introduction and General Information

gc111 is an online casino and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the gc111 website and services. This document forms a binding agreement between you ("User" or "Player") and gc111 ("we", "us", "our").

Using any service offered by gc111 means you have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

We reserve the right to change, amend, or update these Terms at any time. Continuing to use the platform after updated Terms are published on the website will be considered your automatic acceptance of the new Terms. We therefore encourage you to review this page regularly.

02

Eligibility Requirements

2.1 Age Limit

gc111 services are available only to individuals aged 21 or older. Registration by minors is strictly prohibited. If a user is identified as a minor, their account will be closed immediately and all deposited funds may be forfeited.

2.2 One Account Policy

Each user may create only one account. Creating multiple accounts ("duplicate accounts") by the same person is considered a violation of gc111's terms. If such a violation is detected, all associated accounts will be closed and deposited funds and bonuses may be forfeited.

2.3 Accuracy of Registration Information

Providing accurate and complete information at the time of registration is mandatory. Providing false or misleading information will result in permanent account closure. gc111 may request supporting documents at any time for identity verification purposes.

2.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. You should not share this information with any third party. Notify gc111 immediately of any unauthorized use of your account. The user is personally responsible for all activities carried out on the account.

03

Deposit and Withdrawal Policy

3.1 Accepted Payment Methods

gc111 supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. All payments are processed in Bangladeshi Taka (BDT/৳).

3.2 Minimum Deposit and Withdrawal Amounts

• Minimum deposit amount for all methods: ৳300
• Minimum withdrawal amount: ৳1,000
• Standard withdrawal processing time: within 1 hour

3.3 Source of Funds

The user confirms that deposited funds come from a legitimate source and are not connected to any unlawful activity. gc111 monitors suspicious transactions and reserves the right to notify the relevant authorities where applicable.

3.4 Withdrawal Conditions

Identity verification must be completed before a withdrawal request can be processed. If there is an active bonus balance, the associated wagering requirement must be met before withdrawal. gc111 reserves the right to suspend or reject any withdrawal request if fraudulent activity is suspected.

04

Bonus and Promotional Terms

4.1 Welcome Bonus

New members at gc111 will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳300 is required to receive this bonus. The welcome bonus can be used only once per new user.

4.2 Wagering Requirement

A 20x (20 times) wagering requirement must be met before bonus funds can be withdrawn. For example, if you receive a ৳500 bonus, you must place a total of ৳10,000 in bets before withdrawing. A time limit may apply for completing the wagering requirement.

4.3 General Bonus Terms

• Bonus offers may be changed or cancelled at any time at gc111's discretion.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• If bonus abuse is suspected, the bonus and any related winnings may be forfeited.
• gc111 reserves the right to modify the terms of any bonus.
• Promotional offers are intended only for users who are playing for themselves.

4.4 VIP Program

gc111's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. By playing regularly, you can advance to higher tiers and enjoy weekly cashback benefits — up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum.

05

Game Operation Policy

5.1 Fair Play Policy

gc111 is committed to ensuring fair and transparent gameplay across all games. All games operated on our platform use certified technology that guarantees random outcomes. gc111 is always working to maintain fair play on its platform.

5.2 Technical Errors

gc111 is not liable for winnings or losses resulting from technical errors in software, network, or servers. If a game result is voided due to a technical issue, the relevant bet amount will be refunded. gc111's decision is final in the case of technical errors.

5.3 Prohibited Activities

The following activities are strictly prohibited:

• Using any form of fraudulent or dishonest strategy.
• Playing games using automated bots or software.
• Abusing the bonus system or "bonus hunting".
• Collecting bonuses using multiple accounts.
• Colluding with other users to manipulate game outcomes.
• Exploiting platform vulnerabilities or technical errors.

Involvement in any of the above prohibited activities will result in permanent account closure and forfeiture of all deposited funds and winnings.

5.4 Game Cancellation

gc111 reserves the right to cancel any game or betting round in unforeseen circumstances. In such cases, the relevant bet amount will be refunded to the user's account.

06

Privacy and Data Protection

6.1 Data Collection

gc111 collects users' names, email addresses, phone numbers, dates of birth, and financial information for the purpose of providing services. This information is used solely for account management, payment processing, and fulfilling legal obligations.

6.2 Data Security

gc111 keeps all personal user data secured through SSL encryption. We do not sell or rent user data to third parties. For more details on data management, please read our Privacy Policy page.

6.3 Cookie Policy

Our website uses cookies to improve the quality of our services and enhance the user experience. By using the website, you are consenting to the cookie policy.

07

Responsible Gaming Obligations

7.1 Our Commitment

gc111 believes in responsible gaming. We want our users to play for enjoyment, not to fall victim to addiction or financial harm. To that end, we provide various tools and support.

7.2 User Responsibilities

• Play within your financial means — do not bet what you cannot afford to lose.
• Avoid the urge to place more bets to recover losses.
• Do not treat gaming as a source of income.
• If you notice signs of addiction, seek help immediately.

7.3 Self-Exclusion Feature

If you feel your gaming has become compulsive, you can activate Self-Exclusion through our live chat or email. During the self-exclusion period, access to your account will be temporarily suspended. To learn more about responsible gaming, visit our Responsible Gaming page.

7.4 Protection of Minors

gc111 is for individuals aged 21 or older only. Use parental control software on your device to prevent minors from gaining access. If you suspect a minor is using gc111, please notify our support team immediately.

08

Account Suspension and Closure Policy

8.1 gc111's Rights

gc111 reserves the right to permanently or temporarily close any account in the following circumstances, without prior notice:

• Violation of any provision of these Terms.
• Involvement in fraudulent or unlawful activities.
• Registration using false or incomplete information.
• Failure or refusal to complete identity verification.
• Operating multiple accounts.
• Abuse of the bonus system.

8.2 User Rights

You may request the closure of your own account at any time. An opportunity to withdraw any valid balance will be provided before the account is closed, unless the account is being closed due to a breach of the rules.

8.3 Appeals Process

If you believe your account has been closed in error, please email [email protected] or contact us through live chat. Our team will review your complaint as quickly as possible.

09

Intellectual Property and Limitation of Liability

9.1 Intellectual Property

All content on the gc111 website — including logos, graphics, text, software, and other materials — is the intellectual property of gc111. Reproducing, distributing, or using any part of this content without gc111's written permission is prohibited.

9.2 Limitation of Liability

gc111 is not liable for losses arising from the following:

• Internet disconnection or poor connection issues.
• Technical errors on the user's device.
• Disruptions caused by third-party software or service providers.
• Unforeseen circumstances or force majeure events.
• Losses resulting from unauthorized third-party access to an account.

9.3 Third-Party Services

The gc111 platform may contain content from third-party game providers. Those providers' own terms may apply. gc111 is not responsible for the quality of or any errors in third-party services.

10

Dispute Resolution and Legal Provisions

10.1 Complaint Submission Process

If you have a complaint, please first contact us through our 24/7 live chat or by emailing [email protected]. Our support team provides direct assistance in Bengali. Every effort will be made to resolve complaints as quickly as possible after they are received.

10.2 Dispute Resolution

If an informal resolution is not possible, gc111 may take steps to resolve the dispute through mediation. In disputes concerning game outcomes, server logs will be treated as the definitive evidence.

10.3 Changes to Terms

gc111 may update these terms and conditions at any time. Users will be notified of significant changes where possible. Continuing to use the service after updated terms are published will be treated as acceptance of the new terms.

10.4 Severability

If any provision of these Terms becomes legally unenforceable, the remaining provisions will remain fully in effect. The unenforceable provision will be replaced by an enforceable equivalent provision.

11

Contact Information

For any questions or clarifications regarding these terms and conditions, please get in touch with us:

• Live Chat: Direct support in Bengali 24/7 through the website
• Email: [email protected]
• Service Hours: 7 days a week, 24 hours a day

For more information, visit our FAQ page or About Us page.